Frequently Asked Questions

About the Product

Who can use the Nonagon Care Kit? Nonagon’s devices can be used on patients age 6 months and above operated by 18+ aged adults. The thermometer can be used on patients age 2 years and above. What conditions can the Nonagon Care Kit help a...

Who can use the Nonagon Care Kit? Nonagon’s devices can be used on patients age 6 months and above operated...

Membership Plans & Virtual Visits

What is the ConnectCare membership plan? The ConnectCare membership plan allows you to:1. Share your physical exam results with whomever you want, such as your provider.2. Have a Virtual Care Visit with a US-certified clinician. Please note: the cost of your ConnectCare membership only allows...

What is the ConnectCare membership plan? The ConnectCare membership plan allows you to:1. Share your physical exam results with whomever...

Technical Support

How does the Nonagon Care Kit connect to my phone? It’s simple. The multisensor device pairs with your smartphone via Bluetooth, and the otoscope connects via its wireless network. Sending exams and meeting your physician for a live session can be done via wireless or...

How does the Nonagon Care Kit connect to my phone? It’s simple. The multisensor device pairs with your smartphone via...

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